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Problem:

You've just installed a new video card in a user's Windows workstation. However, when you power the system on, the screen is displayed in 16 colours at 640 x 480 resolution. Which of the following will resolve this problem?

• Upgrade the monitor to one that supports a higher sync rate.
• Download and install the latest driver from the video card manufacturer's website.
• Verify that the system UEFI firmware is compatible with the video card.
• Reboot the system into Safe Mode.

Can anyone help?

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2 Answers

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Solution:

Download and install the latest driver from the video card manufacturer's website.

Explanation

You should download the latest video driver from the manufacturer's Website. Because Windows didn't have the right driver, it used a generic VGA or SVGA driver instead.
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Solution:

The Correct Answer of this question is 2) Download and install the latest driver from the video card manufacturer's website.

Explanation

You must download the latest video driver from the manufacturer's Website. Since Windows didn't have the right driver, it employed a generic VGA or SVGA driver instead.

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