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Problem :

I am very new to Paypal. I am trying to use the plugins to set up my website. Currently I have started testing my site in the Sandbox mode but I am facing the following error after completing a Paypal process:

“Validation error: PayPal IPN response from a different email address.Order status changed from processing to on-hold.”

The Paypal had already created a facilitator email for me and currently I am trying to use those details along with the supplied sandbox API credentials on my website.

I have tried to fix above error but it still appears. Can someone who had faced this issue earlier guide me in fixing above error?

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1 Answer

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Solution :

I have knowledge on this issue so trying to help you. Your PayPal IPN response usually should contain the "receiver=" along with the "business=" parameters.

The validation process of the receiving e-mail address clearly depends on your script which you want to use. If it is not matching with your configured one in your site then some sites will throw above listed error message.

Now you can very easily verify your IPN message text with the help of following link  https://www.sandbox.paypal.com/cgi-bin/webscr?cmd=_display-ipns-history 

The very first step is you need to login to your sandbox account under the www.sandbox.paypal.com after this step you should check if your receiving or the business e-mail address matches to the one which you have configured on your site.

And it will also help you to extend your logging of your IPN script to contain with some of the meaningful information.

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