• Register
1 vote
275 views

Problem :

I have very recently purchased my new iPhone. Now want to sync my iphone with the itunes. But I keep on getting below error :

“Itunes could not connect to this iphone. you do not have permission.”

I have also tried to read some of the solutions on it of people with the similar problems. I have also tried to update my OS to the MacOS high sierra 10.13.4. But I am still facing the same above error. I also have the MacBook Pro 13 inch. I have spent lot of time in fixing above error but unable to fix it as of now so looking for expert help in fixing above error.

9 6 2
3,980 points

Please log in or register to answer this question.

2 Answers

1 vote

Solution :

I had also faced above error and after researching on it found fix on above error related to iphone. Please follow below procedure.

You need to go to your finder and then you can use the menu item Go > Go to Folder after that you need to copy a below text and paste it into your dialog box and then you need to press enter:

/System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources

Then just unlock the device and after that try to connect it to your USB. Now you can double click on the MobileDeviceUpdater in a folder which has opened. It must notify you about the software update. After it install the update and now your iTunes will recognize your device.

5 4 2
17,150 points
0 votes

Solution:

1. Trust your computer on your iPhone. At the time you connect your iPhone to your computer, a message will ask you to “Trust This Computer”. So, ensure that you have trusted your computer on your iOS device.

  1. Link to a stable network. Inspect the network connection and view in case it is accurately connected at the time you fail to connect your iPhone to iTunes.

  2. Restart Your Computer. only restart your computer to solve the iTunes won’t connect error.

  3. Inspect your iTunes version. Ensure that you have installed the latest version of iTunes on your system and you have updated your system.

  4. Update your iOS version. Many users told that update the iPhone to the latest iOS version can resolve the iTunes not connecting iPhone problem.

  5. Uninstall and reinstall iTunes on your computer. This easy method have performed for many iPhone 11 users to solve the “iTunes could not connect to this iPhone. You do have permission” problem.

  6. Attempt another Apple USB cable. You can attempt a new Apple USB cable to see in case the USB port is working accurately.

  7. Disable the restrictions on your iPhone. Many users have fixed parental monitores on their iPhone, and this may reason the iPhone won’t connect to iTunes problem. You require to inspect in case you have applied the restrictions feature on your iPhone. In case so, only disable the restrictions on your device: Open “Settings” on your iPhone > Choose “Screen Time” > Tap on the “Content & Privacy Restrictions” option > Disable it.

  8. Update Apple USB Driver. In case the process above are still not performing, maybe you can attempt to inspect and update Apple USB driver on your computer: Reconnect the iPhone to the PC. In case iTunes opens, close it > Right-click the Windows Start button, choose Device Manager > Tap on the Portable Devices and right-click on Apple iPhone and select Update driver > Select the option –  Seek automatically for updated driver software. After the seeking and installing complete, go to Settings on computer > Update & Security > Windows Update and confirm that no other updates are available.

10 6 4
31,120 points

Related questions

0 votes
1 answer 3 views
3 views
Problem: Why I got the error > Itunes could not connect to this iphone because an invalid response iphone 7
asked 5 days ago ummeshani 8.8k points
0 votes
1 answer 3 views
3 views
Problem: Any ideas on how to fix this > Itunes could not connect to this iphone because an invalid response was received
asked Apr 26 ummeshani 8.8k points
0 votes
1 answer 3 views
3 views
Problem: I have jailbroken device using Absinthe, 2 days back I removed the jailbreak. Now I am not able to connect my iPhone 4 to iTunes. It says "iTunes could not connect to the iPhone because an invalid response was received from the device".
asked Apr 24 ummeshani 8.8k points
0 votes
1 answer 4 views
4 views
Problem: I am not able to connect my iPhone 4 to iTunes. It says "iTunes could not connect to the iPhone because an invalid response was received from the device
asked Apr 9 ummesalma 29.2k points
0 votes
0 answers 2 views
2 views
Problem: I was using my iPhone 6S suddenly it's restarted and stuck on the white logo and going to restart again and again. I went to recovery mode and installed the latest version of iTunes for Windows 10 and trying to update and restore it but in both ... not a device this instance is tracking (is actually com.apple.mobile.restored). Move along, move along. Any help highly appreciated..!
asked 1 day ago ochena 22.1k points
0 votes
1 answer 2 views
2 views
Problem: I was using my iPhone 6S suddenly it's restarted and stuck on the white logo and going to restart again and again. I went to recovery mode and installed the latest version of iTunes for Windows 10 and trying to update and restore it but in both ... not a device this instance is tracking (is actually com.apple.mobile.restored). Move along, move along. Any help highly appreciated..!
asked 2 days ago muktaa 34.4k points
0 votes
1 answer 5 views
5 views
Problem: My friend used my ipad device now he gave the locked ipad with saying error itunes could not connect to the ipad "TEMP" because it is locked with a passcode.you must enter your passcode on the ipad before it can be used with itunes. (From itunes) iPad is disabled Connect to itunes (from ipad device). Try to get some solutions for this Thanks
asked 4 days ago padma1 34.3k points
0 votes
1 answer 7 views
7 views
Problem: I am not able to connect my iPhone 4 to iTunes. It says "iTunes could not connect to the iPhone because an invalid response was received from the device". I have tried it on another system and also changed the cable. The problem is as it is. Anybody, please help me?
asked Apr 22 ummeshani 8.8k points
0 votes
1 answer 3 views
3 views
Problem: I have jailbroken device using Absinthe, 2 days back I removed the jailbreak. Now I am not able to connect my iPhone 4 to iTunes. It says "iTunes could not connect to the iPhone because an invalid response was received from the device". How can I fix this?
asked Apr 18 anika11 32k points
0 votes
1 answer 4 views
4 views
Problem: My problem arises when I add a SKPayment to the SKPaymentQueue. After I add the product to the queue, in the paymentQueue:updatedTransactions method the transactions always have the state SKPaymentTransactionStateFailed.
asked Apr 11 ummesalma 29.2k points