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I am having this issue with one my my pc

We found a problem!

We're sorry, Office Click-to-Run installer encountered a problem because you have these Windows Installer based Office programs

installed on your computer:

Click-to-Run and Windows Installer editions of OFfice programs don't get along for this version, so you

can have only one time installed at a time. Please try installing the Windows Installer edition of Office

instead, or uninstall your other Windows Installer

based Office programs and try this installation again.

by (4k points)  

1 Answer

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Here is the answer for this issue:

There are two version of office:

>Windows Installer Based Office

If you need to install the volume license editions of Office ie Microsoft Office Professional Plus and Microsoft Office Standard than this is the right choice.

>Click-to-Run Installer based Office 

If you need Office 365 subscription , Office 2013 and Office 2016 products then use click to run.

So answer lies in You can't have two different installation technologies to install office products of same version ie 2013 or 2016.


So remove the Windows Installer (MSI) version of Office and Retry the installation of Office again.

by (1.4k points)